Shipping Policy


Due to disrupted delivery channels as a result of Covid 19 restrictions in various States, there might be slight delay in shipping of orders. Please keep a few days of buffer from the estimated delivery time. 

Thank you for your continual understanding and support. 

We ship across India. Currently we do not accept Cash on Delivery orders. 

Please refer to our shipping table below: 

 Order Total Shipping Charges
Below ₹1,799 ₹99
₹1,799 and above Free
Bulk custom orders Shipping cost to be calculated as per volumetric weight of package

 

  • We give the estimated time of delivery on the tracking page. However, these are indicative and depend on our shipping partner.
  • The delivery times are subject to location, distance and our logistics partners. We are not liable for any delays in delivery by the courier company/postal authorities but will help you track down a package through our partner courier services.
  • Your purchases may reach you from various locations in more than one package. But rest assured, you will be charged one delivery fee for the entire order.
  • As soon as your package ships, we will provide you your package tracking information.
  • In case of any special time bound delivery requirements, please share an email with us and leave comments in the order about the requested time of delivery. We will try our best to fulfill the order within the time requested but we cannot guarantee the same.
  • Orders placed in India are catered by safe and reliable courier companies like Delhivery and Xpressbees.
  • We are bound in coverage by their reach even though we use some of India's largest logistics companies for shipping. In case your address is in a location not served by them we would contact you to find an alternative solution to make your products reach you.
  • For any cancellations, we require an email within 4 hours of the order being placed. If the order is shipped out, cancellations will not be accepted. We will be unable to process any refund if an order is cancelled at the doorstep or if there have been 3 failed attempts to deliver the parcel by our delivery partner.

In case of any queries and doubts, we will be happy to address the same if you write to us at cireceleste@gmail.com.